Major and Minor incidents, general inquiries, and routine service/fulfillment requests should be reported to the support team as follows,

If you have any additional information or need to make any updates/changes to your request, contact the support team via email at: support@fortech-usa.com

Critical incidents must be reported to the support team by telephone. Call U.S. direct-dial 513-759-2100.  During the initial call, be prepared to provide the support agent all of the information outlined on this form.

The support team will confirm receipt of a request for support via email and provide a ticket number for reference.